Effective October 27, 2026.
Who operates this program
Crystal Springs Fisheries Inc. operates Live Fish Direct and its optional order and customer support text program. Our business address is 14557 S 790 W, Bluffdale, UT 84065. Contact [email protected] with privacy or text-preference questions.
Information we use
The text signup form records the name you choose to provide, your mobile number, your consent choice, the submission time and source, and the consent wording associated with your choice. We use these records to manage optional order and support texts, document permission, honor opt-outs and respond to questions. Sending a phone number without checking the consent box does not authorize texts.
Mobile information and consent
We do not sell, rent or share mobile information with third parties or affiliates for marketing or promotional purposes. Texting permission applies only to Live Fish Direct and is not transferred to other businesses. We use service providers to operate our website and deliver requested messages.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Your choices and records
Reply STOP to a text to opt out, or email us with the mobile number concerned. Reply HELP or email us for help. Consent is optional and is not a condition of purchase. We keep permission and opt-out records so that we can honor your preferences and document the program. You may contact us to request access to or correction of your information, or deletion where we are not required to retain it.
Related policies
This policy covers the Live Fish Direct text program. Our website Privacy Policy covers other website activity. For mobile information and texting consent, the protections on this page apply even if another website policy contains broader sharing language. Read the SMS Terms for the program, frequency, charges and opt-out instructions.
