Effective October 27, 2026.
Live Fish Direct order and support texts
Live Fish Direct is operated by Crystal Springs Fisheries Inc., 14557 S 790 W, Bluffdale, UT 84065. Our optional text program covers order questions and updates, shipping and delivery coordination, local pickup scheduling, and customer support for aquarium fish and related orders. This program does not include promotional messages.
Your choice
You enroll by providing your own mobile number and checking the separate consent box on our text signup form. The box is unchecked by default. Providing a phone number alone does not enroll you. Consent is not a condition of purchase, and you can buy from us or receive support by email without enrolling.
Frequency and charges
Message frequency varies with your orders and support requests. Message and data rates may apply according to your mobile plan. Mobile carriers are not liable for delayed or undelivered messages.
Stop texts or get help
Reply STOP to a text to opt out. You may receive one message confirming the opt-out. For help, reply HELP or email [email protected]. You can also withdraw consent by emailing us with the mobile number concerned. Tell us if the number changes or is no longer yours.
Privacy
Read our SMS Privacy Policy for how we handle mobile numbers, messaging preferences and consent records.
