Right now all our fish are shipped FedEx Priority Overnight to your front door for a $25 flat rate. This is for shipments that arrive on a weekday and are inside the continental US. This will mean the more fish you order the better the shipping value as even if you order a hundred fish or more the rate will remain $25. There is a calendar at checkout that allows you to select the arrival date to your schedule. Saturday arrival is available for an extra fee. Fish are prepped and packed the night before the selected arrival date when you will receive an email with tracking information and acclimation instructions. We can ship in hot or cold weather and we monitor severe storms. If the weather in your area is experiencing a severe storm we may have to reschedule. The fish are all packaged individually in sealed pouches with pure oxygen. We believe priority overnight is the safest way to ship live fish. We realize there are a few different companies experimenting with longer shipments but in our view we want the fish to experience the fastest shipping available as they certainly don't want to be stuck in a box longer than one night! We want our fish to not only just arrive alive but arrive healthy happy and active.

1. Stocking Levels vs. How Big the Tank is in Gallons:

  a. These notes explain how many fish African Cichlids can fit into an aquarium. For example, the first line is

  explaining that in a 30 gallon, 8 fish would be lightly stocked, 12 would be average

  stocked, and 15 would be densely stocked.

     i. 30 gallon = 8, 12, 15

     ii. 50 gallon = 15, 20, 25

     iii. 75 gallon = 25, 30, 35

     iv. 90 gallon = 30, 35, 40

     v. 125 gallon = 35 , 45, 50

     vi. 150 gallon = 40, 50, 60

     vii. 250 gallon = 60, 80, 100

     viii. 500 gallon = 100, 130, 175

  b. Stocking levels determine a balance between water quality and aggression.

     i. The lighter you stock, the less you will have to change the water, but the

     more the fish can damage each other due to aggression.

     ii. The heavier you stock the tank, the less likely your fish are to damage one

     another due to aggression. They will still chase each other around all day.  However, in a densly-stocked tank, there are enough distractions to prevent fish from doing any real damage to one another.  This method of dense stocking we have deemed “chaos theory”.

2. Water Chemistry:

  a. pH … We are at 7.8 here. It is easy on cichlids to be dropped into water as high as

  8.6, Tanganyikans can be as high as 9.2.

     i. A sudden pH adjustment is much easier on a fish

     dropped into a higher pH than if they are suddenly

     dropped into a lower pH.

  b. Temperature:

     i. 78 degrees is optimal.

     ii. 78-72 degrees will progressively lessen cichlid aggression, but it will dull the fish

        activity and metabolism leaving them a little more susceptible to

        parasites. If taken down slowly, the fish should be fine. Doing this will reduce fish

     waste as it will slow down their metabolism causing them to eat less, grow

        slower, live longer, reduce aggression and cause fish that ordinarily would

        not be compatible to live together. Also, a lower temperature can be effective

        in preventing bacterial blooms often caused by uneaten fish food. For example, if you

        are letting your children feed the fish and you don’t trust they will refrain

        from overfeeding, you may want to consider lowering the temperature.

     iii. 78-84 degrees will progressively increase their metabolism and cause the

        fish to be more active and colorful. They will breed with better results. They will be

        more aggressive. The increased feeding will cause quicker shifts in water

        quality and can only be balanced by bigger and more frequent water

        changes. 84 degree water can kill parasites quickly, but can cause quicker blooms

        of bacteria if they are overfed and if there is any leftover fish food that is

        uneaten.

3. Compatibility:

  a. Mbuna and Victorian Cichlids are more colorful at a small size. They are the

  heartiest, cheapest, and most colorful.  For this reason, They are some of our favorites.

  However, they are also the most aggressive. They can be kept with Peacocks and Haps

  with no problems as long as they are introduced at a size disadvantage to the less aggressive

  species. A really nice look for a cichlid tank is having a bunch of smaller mbuna and Victorian cichlids      running around with some of the bigger, showier male Peacocks and Haps. Generally, Peacocks and

  Haps get along fine. Males will develop color, all females are brown or silver in color.

  b. Cichlids are more compatible if they are all added when young and raised

  together. If you have a larger tank, we recommend going in 6-packs of small fish

  to reduce costs and increase the chance of getting a nice cherry male of the group.

   By starting all the fish off

  young and raising them together, we have seen fish tanks thrive that would otherwise be considered incompatible.

  c. Cichlids will get along better in larger sizes if there are smaller more aggressive fish

  around to distract them from picking on one another. You can keep a batch of

  aggressive male Haps and Peacocks from hurting each other by adding some small and

  colorful, yet aggressive mbuna cichlids We call these “dither” cichlids

  as they help demonstrate the “chaos theory” mentioned earlier.

  d. Males that look similar to one another will quarrel the most. This will bring out their

  best color(s), but may be stressful to watch as they go at it. As long as you use the tricks

  mentioned earlier, such as stocking densely and using dither fish, similar males

  should not do any real damage to each other. However, the aspect of male

  dominance must be accepted when keeping African Cichlids.

  a. Mbuna cichlids in the green color-code category will have colorful males and females.

     i. Female mbuna can be mixed with more mild species. Larger female mbuna

        can help add color to a tank by enticing the males to show their breeding coloration and will technically keep the peace.

  b. For the best color, aim for an all male tank. There is nothing wrong with going for an

     all male tank if you have no desire to breed fish.

  c. If you want to breed fish, you will need at least two females for every one male.  There is nothing wrong with a 6 female to 1 male ratio. If you really want to breed

     fish, this has proven better results.

  d. We can tell the sex of some small fish even though the website may list them as

     unsexed. This is done by watching for the growth of fish that have all been born on

     the same day. Males will shoot ahead of the females in growth. If you want a

     specific ratio of males to females and the website lists them as unsexed write

     what you would like in the notes box at checkout and we will do our best to insure

     you get what you hoped for. We can’t guarantee anything but, after doing this for so

     long, we have gotten quite good at it.

5. Adding New Fish to Your Tank:

  a. Fish tend to do better when added in waves of larger groups.

     i. If you add fish one at a time to an aquarium, you will get “pick-on-the-new-guy

        syndrome”.

     ii. Adding cichlids in larger groups will reduce the chance of aggression

        between them. This will cause a two-week time period which will be critical

        to the water quality while your biological filter catches up that will be

        addressed below.  It is best to allow a two-week time period between groups.  This will allow your biological filter to catch up with the extra ammonia produced by the newer fish and preserve water quality.

  b. It is a good idea to add a dose of preventative medication to a tank

     when adding new fish from any source.

     i. Similar to humans, fish tend to contract sickness when they are stressed.

        Moving fish from one tank to another, whether by shipping them or simply

        picking them up from a local petstore, can cause stress on the fish.  This can in turn

        allow a disease that would normally not be able to pierce the

        immune system (e.g., Ich) to suddenly show up out of nowhere.

     ii. Anything that treats a tank for parasites will work when receiving large

        batches of fish. Even something very mild, like Melafix, is a great idea to

        treat for a few days after receiving new fish.

  c. Water changes help when adding a group of fish to an already established fish tank.

     i. Hopefully, you have decided to add fish in larger groups instead of one at a

        time. As it is good practice to do water changes shortly after adding new fish, an added benefit of introducing fish to your tank in a group is the reduction of these water changes.  With this practice, you will only have to perform this extra water change with the addition of each group instead of with every individual fish.

     ii. Whether you are adding fish to a brand new tank or a group of fish to an

        established tank, I recommend the following water change schedule.  Your

        fish will love you for it!

           1. Change 40% of the water 3 days after adding the new wave of fish

           2. Change 40% of the water 7 days after adding the new wave of fish

           3. Change 40% of the water 14 days after adding the new wave of fish

           4. Change 40% of the water in two week intervals after that.

     iii. That is a lot of water, but this step will truly insure you have a healthy fish

          tank forever. No amount of technology I feel is adequate to the effectiveness

          of a good, old-fashion water change.  

           1. Ways you can become more efficient at this process:

                 a.   Consider using sterile garbage cans, hoses, and pumps. I will

                       usually siphon the water out of the tank into a large,

                       plastic garbage can placed next to it. I will then drop a power head

                       connected to a hose into the garbage can to pump it to a drain or

                       outside (great for your garden). After I have removed as much water as

                       I want from the tank, I will hook the hose up to my faucet to get

                       warmer tap water to fill the garbage can and pump

                       warm water from the garbage can back into the

                       tank.  The benefit of this process is you don’t have to carry

                       buckets of water to and from your tank, and the chance of a major spill is lessened.

                 b. Python Water Changers are nice as they hook right to your

                     sink. However, they can be slower than the method above.

    d. Acclimating your fish purchase from LiveFishDirect:

        i. First, float the bags in the tank until the temperature stabilizes, this normally takes around 15 minutes.

        ii. Don’t release the fish until the temperature is stable.

        iii. Cut open the bags and strain the fish water in the bag through a net into a

            bucket or bowl.

        iv. Place the fish right in the tank.

6. Troubleshooting Fish Disease:

  a. Fish disease can be complicated. In fact, they can be just as complicated as the

     diseases that affect us.

  b. Look for excessive scratching, this may mean you have a parasite.

     i. A fish scraping its side on the bottom might just be a way for it to stir up

        some fish food. However, if they are doing it excessively or many of them are

        doing it, you have may have an outbreak of parasites. The good news is if you treat it

        early, it is easy to fix. The bad news is if you wait until everything is covered

        in white spots (sores), it will be tricky to cure.

        1. To treat cichlids with parasites, we recommend: salt, copper,

              malachite green, Quinine sulfate, or any special combination of those.

  c. Open sores, wounds or bloody veining can be a sign of a bacterial infection. If they

     will eat, consider medicated fish food. If they won’t eat and the situation is

     looking bad, then you need some more serious bacterial meds. We recommend

     http://www.nationalfishpharm.com/ as they are very knowledgeable. Give them a call if you if you feel your fish would benefit from stronger medication.

 

This guide is a work in progress. Thank you for your time and consideration of some of these tips and tricks we have discovered while keeping African Cichlids. Please let us know if you feel we have missed the mark on any of these generalizations, or if you just want to help with grammar, spelling, and punctuation.

 

Thanks – Live Fish Direct Crew

 

 

At LiveFishDirect We want you to be successful as a hobbyist. Our only goal is that no matter the circumstance you will remain excited about discovering our company and will want to use us as your trusted fish supplier for the long run. We ship several hundred orders a week and maintain above a 99% long-term success rate for all our fish shipped. That said if there are any fish not up to par including of course "Dead On Arrival", quickly snap a picture of the fish in a bag and email it to us.

Cashback refunds for shipping cost are based on a percentage of the overall shipment. For example, if 2 out of 10 fish shipped are lost during transit or within fourteen days of arrival, we would refund/credit the value of the fish and 20% of the shipping cost.

For all other issues, we will be happy to take care of your needs to the best of our ability. If your fish die within 14 days, send us an email with a picture, and we will work out a credit or refund with you. Special judgment will be used to give a fair credit/refund in all circumstances that merit concern.

Lastly, never forget our goal is for you to remain excited about our company so if you have experienced any issue not covered in our guarantee please send us an email and we will still go far out of our way to make sure you are taken care of!

We are pleased to announce that our retail store in Draper, Utah is now open to the public Saturday's from 10:00AM-6:00PM. We would love to have local customers come and visit. Our entire selection is available here at the same prices as posted online with a few additional "walk in specials." Our address is 12270 S. 700 E. in Draper right off I-15, exit 291 headed east.

Tropical Fish Wholesale
12270 S. 700 E.
Draper, UT 84020
Saturday Only: 10AM-6PM
PH: 801-572-2009
Email: Josh@livefishdirect.com

• We are a breeder of Tropical Fish, primarily African Cichlids. We have been breeding fish from our facilities for over 27 years
• We own a 40,000 sq foot fish hatchery in the Salt Lake Valley as well as Idaho. Making us the largest tropical fish farm outside of Florida.
• Our hatchery is fed by constant stream of Geothermal water. 12,000 gallons per hour flow into our tanks. This is like giving our fish 4-6 complete water changes per day! The pure, warm, nutrient rich, water keeps the quality and colors of our fish excellent.
• We have been packing and supplying our fish to major distributors, wholesalers, and major retail chains across the United States for over 27 years.
• We have been selling fish online for 7 years now using various methods and have been very successful with all of our shipments.
• We have established good feedback on Cichlid-Forum. Click here to view our established positive feedback.
• We are the only online store that I know of that will supply you a picture of the actual fish you will receive before you are shipped the fish. (Details)
• Live Arrival is guaranteed or your money back for the cost of fish and a percentage of shipping. (Details)
• We can ship in any kind of weather hot or cold!

We have been shipping fish for 20 years. Right now we can ship mostly inside the USA. Alaska and Hawaii customers please email me after you order as there may be an additional $20 charge depending on how rural your area is. We can ship in any kind of weather. We stay up to date with overnight temperatures all over the country. We use insulated boxes and adjust with heat packs and cold packs as necessary. We ship everything with no signature required. The fish will arrive between 10:00 AM and 4:00 PM. You are going to select a date from a shipping calendar as you go to check out so that you can confirm the date you can receive the fish. If you are not able to be there during the day consider leaving a fairly large insulated container on your porch or a heat blanket with a note to your driver to place the fish inside the container. The fish usually have enough oxygen in the bags to last 48 hours so as long as their temperature stays between 60 to 80 degrees they should be ok.

Most orders are shipped FedEx Priority Overnight to your door. We have set up a great business account with FedEx, and are constantly working with the various shipping providers to negotiate affordable shipping rates. Also, if you prefer, I have accounts with all major airlines for same day shipping to your local airport. This can be a very safe and reasonable way to ship fish if you can see yourself taking the time to drive to your local airport. It can become much more cost-effective for larger orders as well which we will pass on to you if you see your order getting over $400 and don't mind driving to the airport give us an email.

To view our current shipping rates click here, or you can view them on our homepage.

Well you shouldn't be if you are buying African Cichlids or other tropical fish from us. Most of the fish you see in local pet stores have been packed and shipped almost six times before they reach your tank. When you buy from us they are only packed and shipped once. Ever wonder where a lot of the fish that are stuffed into retailers tanks actually come from. I know for a fact the average life of a pet shop fish goes something like this:

This can be very hard on the fish, each time they have to be caught, hand counted, bagged, boxed, shipped, unpacked, hand counted, and the process starts all over again. Rarely are they given more than a few days to adjust before they go on another tedious journey. Now I know that there are pet stores that might find a way to skip one or two of these middle men but no one can offer you the same health and quality that we can. WE ARE THE BREEDER! Our diagram is much simpler:

You don't have to be skeptical about the quality of mail order Cichlids anymore. It has been said that a picture says a thousand words and I am willing to take a photo of the fish you will receive and email it to you so you know exactly what you will be getting before I ship. Now it is impossible to supply a picture of the actual fish to everyone who is just a little interested. Because I know that there are a lot of "Looky Loos" I require that you first make your purchase and pay for the fish you want. Then Email me a request for photos if you want them. This may delay the shipping date as I need at least a day or two. I will catch the fish from my hatchery and send you a photo of them. You then have until the night before I ship to cancel your order if you can tell by the pictures that they are not what you expected.